There is a difference in how questions from the consumer must be answered. This is a very simple table that describes my responsibilites in how they may apply to a purchase of a property.

Buyer Client	Buyer Customer
Confidentiality: The buyer may divulge any information without fear of disclosure.	All information gained is shared.
Buyer’s Needs; Obliged to pay full attention to all of the buyer’s needs.	No obligation to satisfy any particular need other than honesty and integrity
Full Access; ensures that Buyer has access to the entire market, including Private, Expired and Exclusively listed properties.	No obligation
First Opportunity; Should be afforded first opportunity to see new listings as they become available.	Only after other clients have had first opportunity.
Educating the Buyer; Assist in making objective comparison of all competing properties.	Enhance the value of property.
Price; Present all sales statistics in order for the buyer to make the most informed pricing decision.	Provide information supporting Seller’s Price.
Clauses; Provide best clauses favouring Buyer’s Protection.	Clauses in favour of Seller.
Financing; Assist in obtaining most favourable financing	Financing in favour of Seller.
Negotiating; Obligated to provide negotiating strategies and techniques.	Obligated to help the seller
Previous Offers; Share all known details of previously failed offers.	Share knowledge of previous negotiations the buyer has been in
Personal Information; Share all gathered information about the seller and divulged to the Buyer.	Share all information about the BUYER

Buyers Agency is for a specific period of time, for a specific area that outlines my duties and responsibilites to you the Buyer Client. This PERIOD of time may be one day, week, or months.